Frequently Asked Questions

Everything you need to know about your COEUR DE LION experience.

What materials are used in COEUR DE LION jewelry?

Our jewelry is handcrafted using premium materials including 316L stainless steel, Swarovski crystals, genuine natural stones like hematite and amethyst, and high-quality freshwater pearls.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they are defective.

Is there a warranty on my purchase?

Yes, every COEUR DE LION piece comes with a 2-year warranty from the date of purchase covering manufacturing defects and material flaws.

How should I care for my jewelry?

To maintain the brilliance of your jewelry, avoid contact with perfumes, hairsprays, and cosmetics. We recommend cleaning your pieces with a soft, dry cloth and storing them in the provided case.

Are your products authentic?

Absolutely. Every piece of jewelry is delivered with a certificate of authenticity to guarantee that you have purchased a genuine COEUR DE LION creation.